INTRODUCTION AND SCOPE OF THIS POLICY

This policy aims to give you a clear view of how we use personal information that you provide, our dedication to protecting it, your rights and the options you have to control your personal information and protect your privacy.  The information that we collect from you is only that required by us and/or any third party associated with us in order for us to provide you with the goods or services that you have requested.

PERSONAL INFORMATION WE COLLECT FROM YOU

“Personal information” is any information that relates to you and identifies you personally.  When you visit Cornwall Commercials’ website, e-mail or call us you may be asked to provide information such as your name, postal address, email address, telephone number and other personal information.

We handle all information provided to us in a secure manner and treat it as completely confidential.  Your personal information is collected only as necessary to respond to your enquiries, supply you with requested services or goods and to provide you with information that may be of interest to you.

Your personal information will never be shared with any third parties not connected on specific transactions in which we are engaged with you.

RETAINING YOUR PERSONAL INFORMATION

We will keep paper documents which may contain your personal information for 6 years from your last interaction with us as this is a legal requirement.  These files are kept in a secure manner.  We will not keep any digital copies of sensitive personal information.

Once your transaction has taken place, or you have informed us that you are no longer interested in our services, then we will not use your personal data to market our services to you, unless deemed appropriate and specifically agreed.

YOUR RIGHTS IN RELATION TO PERSONAL INFORMATION

Where we have obtained your consent in relation to your personal information you can withdraw this consent at any time by contacting us.  You can ask us for a copy of your personal information using the contact details set out at the end of this privacy policy. You may write to us at any time requesting amendments to certain personal information that you consider to be incorrect or irrelevant or to request that we block, erase or otherwise remove your personal information.  We will comply with these requests in relation to your personal information in line with applicable law.

CHANGES TO THIS POLICY

Cornwall Commercials Ltd is committed to adhere to the fundamental principles of privacy and data protection.  We, therefore, regularly review our online policy in order to ensure that it is free of errors and clearly visible on our website, that it contains appropriate information about your rights and our processing activities and that it is implemented and is compliant with applicable law.  We may update this privacy policy from time to time.  If we make significant changes to this privacy policy, we will inform you by posting a notification on our website, along with an updated version of the privacy policy.

Data Protection Office:  CLARE BUTLER

Cornwall Commercials Ltd, Brighton Cross, Grampound, Truro, Cornwall TR2 4HD

LAST UPDATED – MAY 2018